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CDC Regional Australia Division Recognised with a High Commendation at National Safety Awards

ComfortDelGro Australia’s (CDC) Regional Australia Division has been recognised for its outstanding work health and safety initiatives in Australia’s longest running and independent safety awards.

At the NSCA Foundation and GIO Workers Compensation’s 28th Annual National Safety Awards of Excellence, CDC received the Highly Commended award in the Best Communication of a Safety Message category announced in Sydney on Wednesday 8 December 2021.

Regional Australia Division CEO, Tony Hopkins, said the digital transformation undertaken by the public transport operator over the past two years has completely revolutionised the way it communicates safety messages to its workforce, the majority of whom are on the road.

“I’m thrilled to see such recognition for the CDC team who worked extremely hard to roll out the initiatives across our operations, and our drivers and staff who use our employee app with enthusiasm, helping us to consistently exceed industry engagement benchmarks,” Mr Hopkins said.

“Safety is the number-one priority in our business. As one of the country’s largest bus operators, CDC carries a significant responsibility in the delivery of public, school and charter services, not to mention our duty of care to more than 4000 employees nationwide.

“We’re also honoured to represent the important safety message of the bus industry in a broad field of industries at this year’s awards.”

NSCA Foundation Event Manager, Richard Cornish, said the awards continue to celebrate organisations and people that actively promote workplace health and safety as a cornerstone of elite business performance.

“The ‘Best Communication of a Safety Message Award’ category recognises organisations that have effectively and innovatively communicated a WHS/OHS message to their workforce. Finalists must be able to demonstrate that their communication methods have led to a sustainable improvement in workplace behaviour, performance and all processes,” Mr Cornish said.

“Highly Commended Awards are issued at the discretion of the judging panel and we congratulate CDC’s Regional Australia Division on this achievement.”

Judges shortlisted 34 finalists across eight categories based upon their outstanding demonstration of innovation, commitment to safety as a business priority, proven return on investment and leading work health and safety standards in their industry.

The awards are open to all organisations in Australia, and finalists in the Best Communication of a Safety Message category included CBGJ D&C JV’s Brisbane’s Cross River Rail partnership (winner), CDC’s Regional Australia Division (highly commended), City of Greater Geelong (highly commended), Bulla Dairy Foods and Water NSW. View all the winners, high commendations and finalists here.

CDC Regional Australia Division’s employee communication platform, The Interchange, brings safety messages into the 21st century, creating an instant news and communications channel with an app that allows real-time access to safety or incident updates, breaking news, online training and policies and procedures. The automated dissemination of information across the group has empowered staff to act swiftly and efficiently in their day-to-day roles, saving significant man hours and minimising wait times or delays.

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Local cyclists are being urged not to miss out on a new bus trial that will see Queanbeyan become one of the first locations in regional NSW to have bike racks fitted to buses.

Member for Monaro John Barilaro said a trial would kick off from Monday December 6 travelling between Queanbeyan and Canberra and run until March 2022.

“This trial is all about helping to boost connectivity across Queanbeyan and into Canberra,” Mr Barilaro said.

“Transport for NSW are partnering with service providers to make it easier for cyclists to travel across the region on their daily commute.

“With similar services already in operation in Canberra this trial is expected to integrate perfectly into the region’s public transport network.”

Practice racks are set up at the Collet Street bus interchange in Queanbeyan where people can practice fitting their bike to the rack before using the real thing.

The bike racks can hold two bicycles at a time, working on a first come, first served basis.

“Across the border, in ACT, bike racks on buses has been a success as it’s convenient and gives people more options for travel, making trips that much more accessible.” Mr Barilaro said.

“If proven successful, further trials will be rolled out across other regional centres.

“Local riders can turn up and use the service or if they wish to provide feedback they can register their interest to actively participate in this on-road trial and make an impact on the regional transport network.”

The trial program will include QCity route 830 from Queanbeyan to Canberra and Transborder express routes 842 and 843 between Yass and Canberra.

Bikes on Buses in the Bush trial is part of Pitch to the Panel, a Transport for NSW program for staff-led ideas. To find out more information, go to transportnsw.info.

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Leading transport company ComfortDelGro Corporation Australia (CDC) has committed more to men’s health awareness during Movember for 2021.

In addition to nearly 1500 iconic Movember moustaches adorning its buses, patient transport vehicles and other vehicles across the country, CDC employees will take part in fundraising activities to support this worthy cause.

This year, CDC will be donating $10,000 in addition to the donations generated by its workforce.

CDC CEO Nicholas Yap said that Movember is a great cause and he is pleased to be contributing more to this year’s activities.

“Movember is a time that our staff and customers always enjoy. It’s fun to have the moustaches on our buses and our fundraising activities help to build great staff camaraderie while raising money,” Mr Yap said.

“However, Movember also has a very serious side which is important to us.

“Men’s health research and suicide prevention are causes we are very proud to be supporting, which is why we have decided to donate as a company together with our Australia-wide staff.”

Kieran Ryan, Movember’s Head of Corporate Partnerships Australia said that Movember is pleased to be working with ComfortDelGro Australia nationally for a third consecutive year for ‘Mo’s Around Town’.

“This year is bigger and better than ever, with almost 1,500 Mos on CDC vehicles across the country,” Mr Ryan said.

“Our iconic Mo will be starting conversations and raising awareness for men’s health thanks to the support of CDC.

“The role of the Mo is to raise awareness and start conversations, it’s our hairy ribbon and this year those conversations are more important than ever.

“Men are dying too young, on average four and a half years earlier than women globally, and four years earlier than women in Australia and for largely preventable reasons. We want to encourage men to step up and take control of their health.

“We’ve made significant progress but there’s still much to be done. In Australia, men account for three out of every four suicides.

“One in six Aussie men will be diagnosed with prostate cancer in their lifetime and testicular cancer is the most common cancer in young men,” Mr Ryan said.

Movember takes place in November each year to support men’s health awareness for prostate cancer, testicular cancer, mental health and suicide prevention. For more information on this leading global charity, visit au.movember.com.

CDC staff standing in front of a CDC Mildura bus with Movember moustaches scaled
CDC Sunshine Coast bus with Movember moustaches
CDC staff standing in front of a Hillsbus bus with Movember moustaches scaled
CDC staff standing in front of a CDC Geelong bus with Movember moustaches scaled
NPT staff standing in front of a NPT ambulance with Movember moustaches scaled
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Dedication, teamwork and our company value ‘We Care’ were proudly on display during and in the aftermath of a ‘supercell storm’ that wreaked havoc on the north coast of New South Wales.

Areas of Sawtell, Coffs Harbour and Toormina were pounded by large hailstones, strong winds and a 50mm deluge of rain in under an hour on October 20. The storm forced the closure of a high school and caused the roof of a shopping centre to cave in, as well as causing significant damage to several properties and vehicles.

The storm also affected the working days and personal lives of our employees and customers across the community, in addition to closing several arterial roads and damaging CDC vehicles and depot infrastructure.

Regional Manager North, Tony Mills, said that despite the conditions, all drivers showed their care for customers and the community throughout the ordeal.

“While the storm created dangerous conditions, our drivers continued on to their depots to commence their shifts, to ensure that customers were looked after,” Mr Mills said.

“Phones and the internet were out for several hours, but we were able to rely on our in-house two-way radio system to communicate.

“Despite all the chaos, our team ran like a well-oiled machine, working with schools and parents, transferring students to depots for safety and operating standby buses to ensure that no students were left at risk or stuck anywhere.

“By quarter-past six that night, we got the last student on the network safely to their home.

“While the drivers were serving the public, all of their cars were damaged, many beyond economical repair.

“To make it worse, three staff members’ houses sustained serious damage.”

Bus driving under severe stormDriver Merv Fitzpatrick was travelling to work in his brand-new Mitsubishi ASX when the storm brought traffic to a standstill.

“I couldn’t outrun it, it just got heavier and heavier and my new car got hit by hail stones that were bigger than golf balls,” Mr Fitzpatrick said.

“It badly dented in the roof, the bonnet and back end, I couldn’t believe it.”

CEO Nicholas Yap said that it was great to see how CDC staff were able to continue services in such difficult circumstances and show the true spirit of serving the community.

“We understand that our drivers are doing incredible things, linking people, places and communities on a daily basis,” Mr Yap said.

“However, the storm on October 20 brought out some genuine selflessness and initiative from the drivers on shift. It was seen by all of the customers they served that day.

“Recognising that they need to make repairs to their cars and excess payments on their insurance, we will be providing every one of the 22 staff members with damaged cars with $500 from our We Care fund, to help them with their losses and to thank them for proudly displaying the CDC We Care values.

“To further show our appreciation and to celebrate the way that everybody came together to serve the community, we have funded barbecues at our Coffs Harbour and Sawtell depots.

“To the staff of Sawtell and Coffs Harbour, thank you so much for representing CDC the way you did on October 20 and showing the community what We Care is all about.”

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Youngs group staff standing in front of a bus

ComfortDelGro Corporation Australia (CDC) has completed its previously announced acquisition of the largest bus operator in the Rockhampton region.

Young’s Bus Service is now officially a part of CDC’s expanding regional bus portfolio, complementing its other operations in regional Australia.

The acquisition brings 42 additional buses and two depots under the control of CDC along with the delivery of route, school, and charter bus services in the area. It has also boosted CDC’s Queensland fleet size to 197 buses, while the total number operated in Australia is now close to 2500 buses.

ComfortDelGro Australia CEO Nicholas Yap said the finalised acquisition of Young’s Bus Service is another demonstration of the company’s growing commitment to public transport customers and communities across Australia.

“Young’s Bus Service is well-loved by the communities it serves and we are very pleased to introduce it to the CDC regional portfolio,” Mr Yap said.

“To maintain such vast local knowledge and provide continued quality services for our customers, we have retained the expertise of Young’s senior management team and we have offered all staff ongoing employment with us.

“This acquisition ties in well with other recent commitments to the communities of regional Australia, such as our expansion in Narrabri in New South Wales.

“We’re proud that our increased presence in regional Australia is offering more customers the benefits that come with the resources and experience of one of Australia’s largest bus operators, including advanced on-board technologies, increased safety and a strong focus on customer experience.

“We are also offering employees in regional locations the opportunities for career growth and mobility that come from working with a major global player.

“Throughout our operations, we have continuously displayed our dedication to linking people, places and communities across Australia and this will continue with Young’s,” Mr Yap said.

Son of founder Stan Young, Phil Young, who has been running the 71-year-old business with his brother David and mother Joan, said that CDC ownership would allow it to thrive into the future.

“To go with a bigger company would improve the business out of sight, for vehicles, for financing, for employment,” Mr Young said.

“My brother and I are excited about staying on with CDC for the foreseeable future, assisting in the day-to-day running of Youngs, before we step into our next chapter, retirement.”

CDC currently operates in six States and Territories in Australia – New South Wales, Victoria, the Australia Capital Territory, Queensland, the Northern Territory and Western Australia.