ComfortDelGro Cabcharge is the largest private bus operator in NSW. Its subsidiaries Hillsbus, Westbus and Hunter Valley Buses provide passenger transport services to Western Sydney and the Hunter Valley. With 1,300 employees and a fleet of 810 buses, ComfortDelGro Cabcharge is an established company with a reputation for providing a safe and reliable public transport network that meets customer and community needs.

ComfortDelGro Cabcharge Policy Documents
 

Accessibility Document

pdf icon ACCESSIBILITY CHARTER.pdf (1.69MB)

Environmental Document

pdf icon ENVIRONMENTAL CHARTER.pdf (1.15MB)

Passenger Relations Document

pdf icon PASSENGER RELATIONS CHARTER .pdf (1.29MB)

Customer Service Charter Document

pdf icon  Customer Service Charter (446.78kB)

Community Consultation Charter Document

pdf icon  Community Consultation Charter (432.09kB)

 

Contact Us

Customer Service

For Hillsbus service enquires please email customerservice@hillsbus.com.au

For Westbus service enquires please email  customerservice@westbus.com.au

For Lost Property enquires please call customer service on: 9890 0000

Charter Hire and Charter Information
Email charter@hillsbus.com.au or call 1300 202 000

ComfortDelgro Cabcharge Pty Ltd  Head Office:
Level 12, 100 George Street
Parramatta NSW 2150
Postal Address:
PO Box 2147
North Parramatta NSW 1750